Subscription Cancellation Policy

This Cancellation Policy outlines the rules and straightforward procedures for terminating recurring subscriptions, ongoing digital services, InfoApps, member platforms, and digital software products operated by SENNA MEDIA GROUP (registered entity 49.556.579 AGATTA MAGALHAES SENA, CNPJ 49.556.579/0001-62).

1. Subscription Services Overview

Certain digital products, software utilities, InfoApps, and member areas offered by SENNA MEDIA GROUP may be provided on a recurring subscription basis. When subscribing, billing frequency (monthly, quarterly, or annually) and renewal rates are explicitly disclosed on the checkout page prior to payment.

2. Right to Cancel at Any Time

Subscribers retain the unconditional right to cancel recurring subscriptions at any time without incurring penalties, fees, or contractual lock-in periods. Cancellation prevents all subsequent scheduled billing cycles.

3. Simple Cancellation Procedure

To cancel a subscription, subscribers can simply send an email to contact@senamediagroup.com including:

• ✔ Purchaser's Full Name;
• ✔ Email address associated with the active subscription;
• ✔ Subscription ID or Order Reference Number.

Our customer support team processes cancellation requests within 2 business days and sends confirmation via email.

4. Access Validity Following Cancellation

Upon cancellation, future recurring charges are permanently halted. The subscriber retains uninterrupted access to the digital platform, InfoApp, or member hub until the end of the currently paid billing cycle.

5. Contact Information

SENNA MEDIA GROUP
Legal Entity: 49.556.579 AGATTA MAGALHAES SENA
CNPJ: 49.556.579/0001-62
Location: Balneário Camboriú – SC, CEP 88338-225, Brazil
E-mail: contact@senamediagroup.com
Phone: +55 (95) 99174-0713
Website: senamediagroup.com