Privacy Policy

This Privacy Policy describes how SENNA MEDIA GROUP, legally registered under corporate entity 49.556.579 AGATTA MAGALHAES SENA (CNPJ 49.556.579/0001-62), collects, uses, stores, and protects personal information in full compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018), General Data Protection Regulation (GDPR), and applicable international privacy regulations.

1. Data Collection & Scope

We collect personal information necessary to process customer orders, fulfill digital product deliveries, manage platform access, respond to support inquiries, and comply with statutory legal requirements. The data collected may include: full name, email address, transaction payment confirmation tokens (processed securely via accredited third-party payment gateways), IP addresses, and digital access logs.

2. Purpose of Data Processing

Collected information is processed strictly for legitimate corporate purposes, including:

• Fulfilling orders and delivering digital download links, software access, and membership credentials;
• Providing dedicated customer service and managing refund requests under our 60-Day Satisfaction Guarantee;
• Preventing fraud, unauthorized access, and securing digital platform infrastructure;
• Dispatching essential transactional communications, access updates, and receipt confirmations.

3. Data Sharing & Third-Party Processors

SENNA MEDIA GROUP does not sell, trade, or monetize personal consumer data under any circumstances. Personal information is disclosed exclusively to vetted infrastructure partners and certified payment gateway providers solely to the extent necessary to process transactions, prevent cyber fraud, and host digital content.

4. Data Security Standards

We deploy robust administrative, organizational, and technological security controls, including 256-bit SSL encryption, restricted administrative access, firewalls, and continuous monitoring to shield your personal data against unauthorized disclosure, loss, or alteration.

5. Rights of Data Subjects

Under applicable data protection laws, consumers are entitled to exercise their rights to:

• Confirm the existence of personal data processing;
• Access, correct, or update personal information;
• Request anonymization, blocking, or permanent deletion of unnecessary or excessive data;
• Revoke consent previously granted for optional communications.

To exercise any of these rights, contact our Data Protection Officer at contact@senamediagroup.com.

6. Retention & Disposal

Personal data is retained only as long as required to fulfill the operational purposes for which it was collected, or to satisfy legal, tax, and regulatory compliance obligations. Upon fulfillment of these periods, data is safely sanitized and permanently deleted.

7. Official Contact

For questions or requests concerning this Privacy Policy, please contact our team:

SENNA MEDIA GROUP
Legal Entity: 49.556.579 AGATTA MAGALHAES SENA
CNPJ: 49.556.579/0001-62
Location: Balneário Camboriú – SC, CEP 88338-225, Brazil
E-mail: contact@senamediagroup.com
Phone / WhatsApp: +55 (95) 99174-0713
Website: senamediagroup.com